Warranty
1 year warranty against manufacturing and finish defects. Finish warranty is void if products are used outdoors. This period begins at the time of receipt and acceptance in writing of the original product by the original purchaser. Any damages that may occur during shipment will be either repaired or the product may be replaced at the discretion of the manufacturer. Damage resulting from improper handling after merchandise is received or from exposure to weather or extreme atmospheric conditions is not covered by this warranty. Normal wear and tear is not warrantied. The manufacturer shall in no event be liable for incidental or consequential damages. It is the sole responsibility of the specifier to determine the acceptability of a product for its intended use. The manufacturer will not accept returns on items that were not verified and approved in advance of installation. Any product modification by retailer, consumer or other parties not authorized by the manufacturer will void this warranty. The manufacturer will not be held responsible for any damages to items that are incurred during transit for clients who have elected to utilize a freight forwarder. When utilizing a freight forwarder to ship internationally our warranty is null and void after arriving to or being picked up by the freight forwarder. If you need to make a warranty claim on any product please email your name, order number, and a photo of the damage to the address in “Contact”. Proper care and usage are essential to preserving your rights under this warranty. This warranty does not apply if your merchandise is damaged by the use of detergents, abrasives or cleaning agents other than those recommended (see “Product Care”). All claims for seller’s failure to comply with this warranty shall be governed by the provisions of this paragraph. There are no other warranties expressed or implied.
Product Care
For steel and glass, clean with warm, dish soap and water using a microfiber cleaning cloth. Do not use harsh abrasives or cleaning solutions. Dry thoroughly. For glass, an ammonia based cleaner made for windows may be used if applied to the cloth and not the glass.